Imagine starting your work day to discover something is wrong with your computer network. Your devices are sluggish, your email won’t open, you can’t connect to the internet, and you need to call in an expert ASAP to get things back up and running smoothly.
These scenarios quickly translate into lost productivity hours and money spent trying to solve them. But if your company takes a proactive approach and has proper IT support in place, these headaches and costly expenditures can be avoided. Our IT engineers routinely prevent the following eight nightmare scenarios from disrupting our clients’ work day.
Not Doing Key Software Updates
This makes computer networks vulnerable to malware and cyber-attacks. We run regular updates, so clients don’t have to think about it.
Improperly Transferring Files
When moving data from one service to another, such as SharePoint to Dropbox, it is essential to have extra backups set up to prevent data loss and save downtime with faster document retrieval.
Server Crash
Our engineers are alerted when a client’s server goes down. We often get it back up and running before the client even knows it went down, and they are ready to work in the morning like nothing happened.
Phone System Hang-Ups
We ensure your VOIP phones are ready to take and make calls around the clock, keeping communication flowing between you and your clients.
Failing Infrastructure
During office assessments, we notice key details like an insufficient power supply and recommend replacing it before it takes the whole office network down.
Poor Vendor Communication
Our engineers and client liaison excel at vendor management. They communicate clearly with vendors and company reps to ensure the best products that fit client needs, the best deals, and the quickest delivery time.
Lost Documents and Emails
Instead of wasting time trying to locate “lost” documents and emails, we find them much more quickly on our client’s behalf.
No Account Access System
Instead of tracking down who originally set up a user account to give team members access to the right accounts and documents, we set up a system to quickly and easily give and take back account access.
Save a day’s worth of work. Our engineers will set you up correctly and prevent any of these mishaps and more.
