Effective Date: 10/24/2024

At ProActive Network Consulting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We only collect information that you voluntarily provide to us through our contact form or when you communicate with us directly. The types of personal information we may collect include:

• Name
• Email address
• Phone number 
• Any other information you choose to provide in your message

We also collect non-personal information through Google Analytics about your interactions with our website, such as:

• Pages visited
• Duration of visits
• Device type and browser information

We do not collect sensitive information, financial data, or information related to your browsing behavior beyond basic traffic analytics.

2. How We Use Your Information

The information we collect is used solely to:

• Respond to your inquiries or requests submitted through our contact form
• Provide you with information about our services
• Analyze traffic to our website using Google Analytics to improve our site and services

We do not share, sell, or distribute your information to third parties for marketing or other purposes.

3. Cookies and Tracking Technologies

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, which are small text files placed on your device, to help us analyze how users interact with our website. The information generated by these cookies (such as your IP address, browsing behavior, and interaction with the site) is transmitted to and stored by Google.

Google uses this information to compile reports on website activity for us. You can learn more about how Google uses data by visiting the Google Privacy Policy.

You can disable cookies through your browser settings. For more information on how to manage cookies or opt out of Google Analytics, visit Google Analytics Opt-Out.

(More information on our Cookie Policy at the bottom of this page).

4. Data Security

We take appropriate security measures to protect your personal information. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal data.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records. If you believe we have collected information from a child under 13, please contact us at info@proactiveway.com

7. Your Rights

Since we only collect basic contact information, you have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information from our records.

To exercise any of these rights, please contact us at info@proactiveway.com

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be reflected at the top of the policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Proactive Network Consulting
855 Folsom Street, Suite 108. San Francisco, CA 94107
info@proactiveway.com
415-625-5500